Payment Policy
Terms of service and payments agreement - Last update on: 01-01-2024
You must approve the terms of our services and the payments we charge you.
Depending on your settings, we allow you to highlight certain keywords. We do this automatically. This means that you may find yellow markings in the document.
The duration of the production time of the document depends on the amount of correspondence that our system found in your mailbox. Naturally, the more correspondences there are, the longer the duration will be.
Please be patient, sometimes it can take long minutes.
We declare here that we cannot guarantee that our system was able to locate all the correspondence you requested. In other words, since our system is technological, the success rate depends on several different factors such as the type of your device, the type of your browser, the amount of correspondence there is, the quality of your device's connection to the Internet, the load on our servers, and more. We hereby declare that sometimes our system may not be able to collect 100 percent of all the correspondence you requested.
If you are sure that there is a real gap between the amount of correspondence we found, and the amount of authentic correspondence that exists in your email box - please contact us and we will be very happy to try to help find all the correspondence, or alternatively, refund your payment. Contact us at the contact details written below.
As mentioned, the document that we produce for you is a collection of all the correspondence between the two addresses that you entered, and according to the settings that you chose. We do not do any additional manipulation on the document. The document faithfully and blindly reflects all correspondence.
Payments and costs -
The price we demand for each document varies from time to time. We do guarantee that the price we will show you at the time of payment is the absolute price charged to your credit card.
We declare that we have no access at all to your credit card. In order to clear your credit card, and collect payment for our services, we use Stripe, one of the leading clearing companies in the world. We send them the cost of the service, and you will be required to fill in the credit information.
You should know, the page for filling out the credit information is not on our website, but on the clearing company's website. From here you will know that your credit information is protected in the strictest manner under the custody of the clearing company.
Once our system has generated the requested document for you, you will first be asked to pay for it. If you do not agree to pay for the document, then it will be deleted and you will not have access to it. In order to download the document you have to pay.
If you would like an invoice-receipt, you can contact us and we will issue one for you easily and happily.
If the currency that we present on the website does not match the currency in your bank account, then the credit company will convert the transaction to the currency that represents your bank account. The currency conversion and payment may naturally result in the payment of normal conversion interest, according to the same currency value at the time you created the document.
We charge a single per-document fee. That is, as soon as we have created a document, and it is not possible to edit it, and you have already paid for it, then from here on, as much as you want additional documents, you will be required to pay for each one of them. If you want to produce several different documents, you must go through the document production process and payment, for each document separately.
Once you have paid for a document, there is no technical possibility of going back. That is, ifyou think that the payment you paid is incorrect, or that the service you received is insufficient and does not deserve payment, please contact us with the details below. We promise to do as much as possible to serve you in the best possible way.
Once you have paid for a document, it cannot be edited, nor changed, nor replaced, nor canceled. Once the document is created and paid for, there is no going back.
Note that, the last point at which you can regret creating the document, or change it, or edit it, is before you have paid. In order to do so, you can simply refresh the page, and start the process of defining the search again. You may also need to re-register.
Please note, we cannot be held responsible for mistakes made on your part. If you create a document with incorrect data such as the second email address, or incorrect keywords, or incorrect dates, you will not be able to change this data after you have created the document.
If you think a mistake has been made on our part, please contact us and we will try to help correct it as much as possible.
For service, inquiries or help,
You can contact us using the email address:
Support-LegalPDf@gmail.com